At Resolute, we use many different tools to help us understand, and work efficiently with, one another.

We believe in achieving the best outcomes for our clients. It is essential to understand how to collaborate efficiently, allocate tasks according to our individual (and collective) strengths, and ensure our team are reaching their full potential. This is achieved by using Belbin’s Team Roles Test, our team’s collective BFI-2 profile, and Tuckman’s Model of Group Development. 

Belbin's Team Roles Test

Belbin’s Team Roles Test involves team members self-identifying their preferred role within a team. This is based on an individual’s self-reflection of their personality, work style, and personal conviction. By nature, team members will be more motivated when working in a position they are the most comfortable in. Belbin’s test remains the most efficient way for team members to highlight the role in which they will exceed expectations.

Learn more below about what team roles were identified among our group members below.

Belbin's Team Roles
The different roles available, and how they interconnect (click to expand). Ref.: 3
As the coordinator, I take lead and ensure our team is unlocking their full potential. This is achieved by allocating work according to each person's strengths, monitoring our overall performance against key benchmarks, and ensuring our project development runs smoothly.
Andrew Petersen
Coordinator
As the team plant, I excel in idea generation and problem solving throughout all phases of project work. I often think outside the box and attack problems from all angles to ensure the team can progress and keep momentum.
Rich Cribb
Plant
As the implementer of our team, I am reliable and efficient and take a systematic approach in completing tasks. I am an action-oriented individual who is always looking to transform ideas into manageable projects.
Christoph Lynch
Implementer
Being our team's monitor evaluator, I am able to provide rational perspective and make fair judgements by considering all available options.
Aryan
Monitor Evaluator
As our completer finisher, I pay attention to the smallest of details and ensure an outcome of superior quality. I provide honest feedback to the team where precision is essential and am very concerned with deadlines.
Nitya Bhalla
Completer Finisher
My role as the team's shaper is one that is dynamic and challenging. When under pressure, I am able to use this to my advantage to help the team overcome any obstacle.
Nicholas Dunn-Coves
Shaper

Our Team's BFI-2 Profile

At Resolute Consulting, we have compiled our team’s overall Big Five Inventory-2 (BFI-2) personality profile, using our individual test results to form an average. This assessment allows our clients to evaluate our team’s personality characteristics across five established personality domains. 

Resolute Consulting: BFI-2 Profile
Resolute Consulting's Team BFI-2 Profile (click to expand).
Resolute Consulting’s most prominent strength lies in our experts’ goal-oriented mindset and confidence in one’s approach. Our BFI depicts high levels of conscientiousness and agreeableness, which shows our team’s persistence and ability in facing future challenges1. Our team members are highly cooperative, and we understand the importance of having a trusting relationship with our clients in ensuring future success. On the other hand, low levels of negative emotionality suggests that our group is extremely optimistic, and our team members tend to effectively handle stressful situations2.
Peter Hall (Owner, Stoney Bar Brisbane)

"Resolute helped save my business."

4.4/5
“We barely had enough capital remaining to survive the end of the week when we called in Resolute Consulting. The Covid-19 pandemic has devastated our business, but with the thoughtful insights provided by Resolute we were able to raise additional capital, access government grants we were never aware of, and ultimately retain every one of our employees during this difficult period.” 

Tuckman's Model of Group Development

Tuckman’s Model consists of 4 stages, and is essential in helping our team develop strong interpersonal relationships, monitor our collaborative performance as we grow, and make sure no opportunities to improve our operations are missed5.

As a collective team, we consider the Forming, Storming, and Norming stages to be complete. Although we occasionally return to the prior models as the need arises throughout our project development, our team is operating at peak efficiency in the Performing stage.

Click on the different stages on the chart below4 to find out more about how we implemented (and continue to implement) each stage of Tuckman’s model.

In this stage, we had open discussions to get to know each other better before commencing project work. We were able to build trust, and strengthen our intra-team relationships. In doing this, we were able to analyse our individual strengths, and consider any limitations that may arise throughout the project lifecycle, enabling us to allocate tasks effectively. 

The storming stage is important in any team with diverse backgrounds. During this stage, we encouraged all team members to brainstorm ideas and establish their position in the team. All thoughts and ideas were welcomed, and we developed procedures to help us determine future outcomes. 

As everyone came from different academic backgrounds and have different approaches to similar scenarios, conflicts are expected at each stage. Nevertheless, we developed operating procedures to get the best out of every team member. Additionally, we transformed our disagreements into constructive discussions, to foster a growth of stronger ideas and positive outcomes. In this phase of group development, guidance from a team leader plays a crucial role in resolving issues and functioning effectively. 

At this stage, team roles were effectively finalised, and tasks were allocated based on individual strengths. The team leader assigned ‘sprint’ tasks (designed according to our agile methodology) to each group member, and this gave us all the opportunity to connect with each other on an interpersonal level. Consequentially, members were motivated and focused on the team goals and established strategies to achieve the company’s mission (in line with our core values). Furthermore, our team leader made sure that there were no disagreements and even if those disagreements re-emerged, our team revisited elements from the forming and storming stages.

The Performing stage reflects where our team currently sits, as we are operating at peak efficiency and making the most of our full potential. Performance is managed from a distance, with the team reminded of deadlines and progress being logged iteratively according to our agile development standards. During project completion, our team communicates to ensure individual workloads remain achievable. 

Any conflict at this stage is handled in a similar way to during the storming process – our team discusses alternatives that could integrate both ideas. The team member responsible for the ‘sprint’ task may open discussion to the entire team, to gain extra insight. 

All team members are provided the opportunity to comment or reflect on work completed by themselves or others, at every stage of the project. Following our agile methodology, work is completed iteratively as the team progresses towards building the project’s final outcomes. 

Once all work is compiled (by the team leader or team members given this responsibility), the team meets and evaluates the project against the client’s expectations (which we have established using our team’s collective communication strengths). This helps us ensure no corners have been cut and guarantees we are giving the best possible outcomes to our clients. 

1 Tony. (2016). What is Your Big Five Personality Score?. Medium. Retrieved 22 August 2021, from https://betterhumans.pub/what-is-your-big-five-personality-score-96a6e40e743f

2 Soto, CJ & John, O. (2017). Short and extra-short forms of the Big Five Inventory-2: The BFI-2-S and BFI-2-XS. Retrieved 22 August 2021, from https://www.researchgate.net/publication/314015515_Short_and_extra-short_forms_of_the_Big_Five_Inventory-2_The_BFI-2-S_and_BFI-2-XS/download

3 Speakap. (2021). The nine team roles of Belbin. Retrieved 22 August 2021, from
https://www.speakap.com/hs-fs/hubfs/img/blog/Belbin%20Nine%20C-graphs_EN-03.jpg?width=3126&name=Belbin%20Nine%20C-graphs_EN-03.jpg

4 Popp, K. (2021). Tuckman’s Stages of Team Development. Retrieved 22 August 2021, from https://missioncapital.org/insights-and-ideas/blog/understanding-team-dynamics/

5 Jones, A. (2019). The Tuckman’s Model Implementation, Effect, and Analysis & the New Development of Jones LSI Model on a Small Group. Journal of Management, 6(4), 2019, pp. 23-28. , Available at SSRN: https://ssrn.com/abstract=3525281