Business functions are the underlying activities that help your company produce goods or services to its customers. These fundamental operations enable your company to generate revenue and ensure that the business’s processes are efficient.

You know who you should reward when a department within your business performs at an extremely high standard. In the same way in the event of a lapse made in a function that has been clearly defined, you can easily pinpoint who is responsible. This clarity doesn’t occur when the definition of a job is unclear, which could lead to inadvertent overlap and confusion among departments.

To avoid this kind of confusion, it’s essential to distinguish between business functions and business processes. A process is a series of closely linked tasks that serve an objective, whereas functions are a larger range of tasks that are often connected. For example, an HR business function might be involved in disciplinary procedures including hiring policies, training programs.

Establishing the proper organizational structure to support your business needs is contingent on a myriad of factors including your objectives as well as the challenges that have been uncovered and projects that are in high demand. To reap the maximum benefit from your company, you need to take three steps. It is essential to align your organization with the value creation narrative, employ an approach called BU back to design your function and establish a corporate function archetype.

It may seem complicated and confusing, but aligning yourself with a narrative of value creation, using a BU back approach to function development and determining an archetype for corporate functions will save your business time and frustration. This will not only prevent any inadvertent overlap or unnecessary duplication, but also provide your team a clearer picture of the way their work contributes to the success of your organization.

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